Forum Discussion
AI generation stuck and wont continue
I try to reload or create a new one, but it always gets stuck at lesson one for the whole night, with no progress. What can I do to progress it to the next step?
Maybe there's something in the source document that AI can't interrogate, like maybe video?
NO they are pure TEXT cotnent as only a deck of SOP
Hello kalinwu,
I understand that you're having trouble with AI Course Drafts completing the generation process. I'm happy to learn more!
- Are you running the latest version of our supported browsers for authoring?
- Does this still happen in an incognito window?
- You mentioned the content is purely text. What is the file type that you are using? I recommend confirming that your content file is included in our list of supported file types.
If you continue to experience this behavior, we'd be happy to take a closer look. You can share your materials in a support case, and we can continue troubleshooting! We can sign an NDA if needed, and be sure to delete the file(s) after testing!
Looking forward to hearing from you!
