Forum Discussion
AI Voices Skipping Words?
Hi Heroes! I've got an issue and I'm wondering if anyone else is having this same challenge with the AI voices lately. I have been using the AI voices in Articulate Storyline for about 8 months now and it's been great. But, in the last few days, I've had an issue with my AI voice skipping the first few words on a slide. I uploaded a review of one project and shared with a colleague. I use Storyline and Rise. Rise is my book and Storyline is the individual chapter. As my colleague was going through the project, she noticed that the voice would start on the third or fourth word. It wasn't happening on every slide but it was an issue on many of them. If she went back and played the slide over, the entire sentence would be heard. Is anyone else having this issue? I'm using the Jessica voice but I've been told by other co-workers that they are having the same issue and they are using different voices.
3 Replies
Hello Kras2fr,
Thanks for reaching out! I've gone ahead and opened a support case on your behalf so our team can take a closer look at your experience. We'll be in touch shortly via email! Thanks for your patience!
I am experiencing that with voice Sara and others Liam as well it either skips some words at the beginning or there is like static in the voiceover occassionally so that you can't hear some parts of the words almost like it is cutting out.
Hello RhondaHansen,
Appreciate you reaching out as well! I've opened a case on your behalf so we can take a closer look at your setup. We'll be in touch shortly via email to continue troubleshooting.
