Forum Discussion

Community Member

6 years ago

Allow Forward Seeking - disabled?

I embedded a video in 360 and do not see the setting "allow forward seeking" so users cannot skip ahead of the video. Help! :)

MadeleineScu144

Community Member

11 months ago

Hi Steven,

Yes, I have this setting enabled and currently I am experiencing it both in Preview and through an LMS.

StevenBenassi
Staff
10 months ago
Hi Madeleine!

Thanks for sharing the extra details!

I've opened a support case on your behalf so our support engineers can take a closer look into this behavior. You're in excellent hands troubleshooting with them and they should be following up with you shortly!

We can continue the conversation through your case to keep all information in one place.