Forum Discussion

LanceM's avatar
LanceM
Community Member
5 months ago

Allow Forward Seeking on Video Block Isn't Working

I am trying to allow people to fast-track through videos. I have the settings correct to "Allow Forward Seeking" but when I try it, it still doesn't let me or when I preview it, it doesn't work. I'm ...
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rupertmurrell's avatar
rupertmurrell
Community Member
2 months ago

I'm experiencing the same issue forward seeking doesn't work on Chrome or Edge but does work fine on Firefox . I have tried on two Windows 11 Dell laptops on work and guest WIFI networks. I get the issue with the default drone clip so it is not an encoding issue.  I have tried clearing cache and disabling extensions. When I logged this as support ticket the agent was not able to reproduce the issue. I have two accounts one in US data centre and one in the EU and I get the same error in both accounts. I do get a JavaScript error on Chrome and Edge..

[Violation] Forced reflow while executing JavaScript took 30ms

b81d794271fcd5b1f409.js:72 [Violation] 'requestAnimationFrame' handler took 55ms

VM1193 c92c4ae81205261be9b4.js:1684 [Violation] 'requestAnimationFrame' handler took 4975ms

One of the laptops has 32 GB of Ram and Nvidia graphics card the other is only 16GB with built in graphics so it doesn't look like a hard ware issue.