Forum Discussion

RebeccaTicconi's avatar
RebeccaTicconi
Community Member
25 days ago

Allowed-Options Java Script File

Good morning! Last week, when publishing Rise files using the LMS option, I noticed a new "allowed-options" JavaScript file in the SCORM Content folder. In checking with my peers, no one knows what t...
rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
24 days ago

Hello RebeccaTicconi, 

Thanks for reaching out! I'd like to confirm that the behavior you are experiencing with the SCORM Content folder is related to a bug that our team is currently investigating when folks publish Rise 360 courses to LMS. I have shared your experience in the bug report. We'll be sure to share any news of a fix in this thread, so everyone is aware. 

KrisClark's avatar
KrisClark
Community Member
10 days ago

Hi, has there been any update on the bug? I have downloaded a Rise 360 course for LMS and the file exists in the English version I published (working on our LMS). However, when I duplicated the course and translated it into Indian then publish it, the file is missing and the Indian course is not working on our LMS. 

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    8 days ago

    Hello KrisClark! I see that you've reached out to our Support Engineers in a support case. That was a great call! We'll continue the conversation in your support case.

    • KrisClark's avatar
      KrisClark
      Community Member
      7 days ago

      Hi Lauren, 

      Thanks for responding. I'm still waiting on a response from support in regard to the JavaScript file not appearing. I'm not sure if this is still being looked into or not?

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff
        4 days ago

        Hello KrisClark​, 
        Thanks for following up! I see that my colleague John reached out to you on Friday with a response.

        If you didn't receive his email, just let me know! I'll be happy to let him know so we can continue the conversation.