Forum Discussion

TonyYouens's avatar
TonyYouens
Community Member
2 years ago

Android: “Made for an older version of Android” message

A customer has told me that a few trainees are getting a message on their devices that say they weren’t able to access the courses because “it was made for an older version of Android”.

I host these courses on my website and the customer access them via their own training website. I can’t think why they get this message. 

Has anyone else had this problem or does anyone have any knowledge about it?

Thanks in advance,

Tony

  • TonyYouens's avatar
    TonyYouens
    Community Member

    Since obtaining further information I believe the problem is that people are accessing the courses using the Articulate Mobile Player which I’m assuming die to the switch toHTML5 is no longer necessary.

    Does that make sense?

  • Yes you need to republish the courses you shouldn't need to make any edits as long as you have updated storyline which has the mobile player option removed.

    • TonyYouens's avatar
      TonyYouens
      Community Member

      Thank you.

      For some time I make all courses for HTML5 & Flash if necessary. Probably time to make them HTML5 only.

      Tony

      • PhilMayor's avatar
        PhilMayor
        Super Hero

        If you update you can only publish to html now.

        Sent from my iPhone