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TonyYouens's avatar
TonyYouens
Community Member
3 years ago

Android: “Made for an older version of Android” message

A customer has told me that a few trainees are getting a message on their devices that say they weren’t able to access the courses because “it was made for an older version of Android”. I host the...
PhilMayor's avatar
PhilMayor
Super Hero
3 years ago

Yes you need to republish the courses you shouldn't need to make any edits as long as you have updated storyline which has the mobile player option removed.

TonyYouens's avatar
TonyYouens
Community Member
3 years ago

Thanks Phil. 

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“Made for an older version of Android” message","id":"message:825080","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:1043396"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:825080"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:825080"},"body@stripHtml({\"truncateLength\":200})":" A customer has told me that a few trainees are getting a message on their devices that say they weren’t able to access the courses because “it was made for an older version of Android”. \n I host the...","body@stringLength":"523","rawBody":"

A customer has told me that a few trainees are getting a message on their devices that say they weren’t able to access the courses because “it was made for an older version of Android”.

\n

I host these courses on my website and the customer access them via their own training website. I can’t think why they get this message. 

\n

Has anyone else had this problem or does anyone have any knowledge about it?

\n

Thanks in advance,

\n

Tony

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Thanks Phil. 

","body@stringLength":"72","rawBody":"

Thanks Phil. 

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Yes you need to republish the courses you shouldn't need to make any edits as long as you have updated storyline which has the mobile player option removed.

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Yes you need to republish the courses you shouldn't need to make any edits as long as you have updated storyline which has the mobile player option removed.

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