Forum Discussion
Extra padding at bottom of text blocks
Is anyone also seeing extra padding added to bottom of blocks for text in Rise 360? A module that yesterday was fine all a sudden looks disjointed as now big spaces have been added to the bottom of paragraph and Subheading blocks. Even when these blocks have it's bottom padding turned to zero it still shows a 30px padding underneath the text.
Hi Everyone!
I'm happy to share that we just released a new update for Rise 360!
This update fixes the bug you ran into, causing:
- Padding appears on Text Blocks, even if top and bottom padding was already set to zero.
There's nothing to install for web-based apps. New features and fixes are immediately available! Please let us know if you have any questions about this update, or the issue you reported.
Thank you!
15 Replies
My team was just talking about this problem. One of us is seeing this problem in a lesson.
I am seeing it this morning with two block templates I use for headings in two different courses. New headings created with the two block templates have it but new headings created from the text tool do not have it. Can confirm this issue wasn't happening yesterday afternoon.
Yes, it is affecting all of our existing courses. We started seeing this yesterday.
New blocks don't have the problem, but all previously created text blocks do.
It affects Heading blocks as well.
This is a major issue for us.
Its affecting most of our existing heading blocks, no course we have created has been spared its frustrating
The only courses spared I see so far are ones with an image background instead of a solid custom color.
Hi everyone,
Thanks so much for reaching out! We can confirm that the behavior you encountered is a bug in Rise 360. Padding still appears on text blocks even when the top and bottom padding are set to 0.
Our product team is aware of this issue, and we’ll keep you posted if a fix is rolled out. We appreciate you bringing it to our attention.
You've opened the door to an interesting issue with the Rise codebase. If you look at the HTML, headings in Rise are actually wrapped in a paragraph (<p>) tag. That's weird, red flag. See below. The parent 4 levels up is the heading level 2 (<h2>). It makes no logical sense, I would flag this as an obvious formatting error, if someone on my team tried to check in this code.
Imagine trying to make improvements to the regular text (paragraphs) in any document/website, and you suddenly realize all your headings have paragraphs nested within. I think that's what we're seeing here. Also notice the class fr-view. If anyone knows what the fr stands for, I will ship you a gift from my Etsy shop, anywhere in the world.
Hi Everyone!
I'm happy to share that we just released a new update for Rise 360!
This update fixes the bug you ran into, causing:
- Padding appears on Text Blocks, even if top and bottom padding was already set to zero.
There's nothing to install for web-based apps. New features and fixes are immediately available! Please let us know if you have any questions about this update, or the issue you reported.
Thank you!
Now there is an issue with the padding on dividers. I just finished updating a learning object, went to the next one and all dividers are now huge.
A few minutes ago when I exported it:
Now:
I have made no changes and all the courses in this series have the same dividers issue.
Adrian, thanks for documenting this. Can you confirm you were using an empty text block with orange background for these dividers?
Thank you so much! The update is appreciated and has saved a lot of work reformatting.
Thank you for correcting the issue so quickly.
