Forum Discussion
PrathibaSrir237
2 years agoCommunity Member
Storyline version prior to June 2023 not playing on Android
Hi, is anyone facing issues with courses created using Storyline versions released after June 2023, not playing on Android devices? We have a course created using the latest version of SL that wouldn't play on an Android device (TLS 1.2) - Receive error "Unable to acquire LMS API....."
However, when the same course is published in a Storyline version prior to June 2023, it plays fine.
- Jürgen_Schoene_Community Member
- which LMS?
- which Scorm version?
- the same start settings (iframe/popup)?
- what happens, if you test your course on scorm cloud*?
* you can create a free test account
- PrathibaSrir237Community Member
Thanks Jurgen, here are the details.
- LMS - Totara V16- SCORM / Storyline - 3.77.30587.0
- Settings - New window (simple)
- Course works fine on SCORM Cloud - Jürgen_Schoene_Community Member
does it mean when you publish the same course
- with Storyline 3.77 (June 2023) it works
and
- with Storyline 3.78 (July 2023) it works not
on Totara ?
you should open a support case