Forum Discussion

KeithK's avatar
KeithK
Community Member
12 years ago

Animated GIF issues in HTML5 output

I'm running into a few animated GIF issues with HTML5 output (testing in Chrome/Firefox). 1. I have an animated GIF that is 41Kb and 538 by 379. When I put it in as-is in Storyline and publish, t...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
12 years ago

Hi Keith,

Thanks for the image - and sorry I missed this, as I was off for the holiday weekend. 

Are you able to update to the current update 5 of Storyline? I don't see any specific fixes in update 5 related to animated gifs, but it's worth seeing how it would behave there as there in case there was something modified as a part of that update that may play a role. 

If you're able to use update 5 and continue to see the odd pink pixel in the bottom corner and the remaining issues with quality, are you able to share your .story file with that gif here so we could take a look at it?