Animations stop after first one

Hi Deborah,

Sorry to hear about the trouble - hopefully we can find out what's causing this issue.

First, can you tell me how you're viewing the published presentation, please? Are you viewing the published output files locally, or are you uploading to a web server or LMS?

If you're viewing your published files locally, this may be the problem. If you view a published Studio '13 or '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Tips for Managing Project Files

• I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
• Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
• You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser. 

Here are the download links for the most popular browsers, just in case you don't have them:

• Google Chrome
• Mozilla Firefox
• Maxthon
• Internet Explorer
• Safari

Let me know if you still have trouble viewing your content after trying the suggestions above.

Thanks!

Unfortunately, that didn’t work.  I am publishing to HealthStream and have successfully published numerous other courses.  I have tried to attach the zip file as well as the PPT for your review. (I don't see them as attached)  Thanks for any guidance you can offer! J  The issue starts at slide 5.

Here is the zip file that is imported into the LMS.

Hi Deborah,

Thanks for sharing the files!

I uploaded the ZIP file you provided to our Tempshare server for testing:

Testing for Deborah

I see animation on slide 5, but it looks like they aren't showing up on slide 6 & 7. The text on slide 8 does appear to be working. Looks like it comes up again on slide 12 as well. 

For the actual project, however, are you able to share a Presenter Package? I won't be able to access all of the options and project files with the PPTX file you attached initially.

Articulate Support - How to Create an Articulate Package

If you could share that with me, I'd appreciate it!

Thank you :)

Sorry. I didn't see your post and it didn't show as a reply on my home page.

The animations actually start misbehaving on slide 6....

Hi Deborah,

Thank you very much for the files! I apologize for the delay in response, I was out of the office yesterday.

I took a look at the project and I see the animations now that you were referring to  - makes it so much easier to see the project and know exactly what's missing this way :) 

I published and uploaded from the file, without any changes, to Articulate Online:

Testing for Deborah

I see them now in this version on 6 - when I viewed the other version they weren't showing up at all for me. 

Can you take a look at this and let me know if you see an improvement as well?

If so, please make sure you're publishing with the latest '13 update:

Download Articulate Studio '13 Update 1

Thanks!

Interesting....  Better but Slide 6 still only has half of the animations. :(

I am using Articulate Studio 13 version 1.1311.520

By the way, this is not the only presentation that has this problem  I just published another one. :(

Hi Deborah,

Just wanted to let you know that I've been working with your file. I do see now where there's 3 text and images animating, but 3 others that are not (on slide 6).

I'm going to continue looking into this, and have a colleague of mine take a look as well.

I'll update the thread as soon as I have more information. 

Thanks!