Answer variant depending on laptop vs tablet
We have a quiz that when an answer is typed in on a laptop is marked correct, but when answered on a tablet is marked incorrect. Any ideas on why this might happen?
Forum Discussion
Hi Kristin,
Thanks for reporting this issue regarding a different quiz result between your laptop and tablet. That behavior does sound strange and is a great troubleshooting opportunity for our support team!
Would you be willing to share a copy of your Storyline file in a support case so our Customer Support Engineers can take a look at it? We'll delete it when we're done testing! Kindly include the following details as well:
- Laptop model and operating system
- Tablet model and operating system
- Affected slide number/s
Thanks. I just opened a case.
Great idea to open a case and share your Storyline file, Kristin! I see that my teammate, Darrell, has accepted it. Please expect him to reach out to you shortly via email.
Let's continue the conversation in your support case, but I'm happy to assist further as needed!
