Forum Discussion
ScottSuter-d72f
7 months agoCommunity Member
Anti Virus Detection While Updating Articulate 360
Good Morning Everyone, this AM I opened and signed into my Articulate App, which automatically installed an update while opening. During this process my AV alerted and provided the option to quaranti...
- 7 months ago
Hi ScottSuter-d72f,
Thanks for reaching out and detailing what you're experiencing. I see you've submitted a support case, so one of our Engineers will be in touch shortly via email!
ScottSuter-d72f
7 months agoCommunity Member
Thank you, Kelly
KellyAuner
7 months agoStaff
Happy to help, ScottSuter-d72f!
If anyone experiences a similar issue, one way to test if a file from our authoring tools is malicious is to run it through VirusTotal or Metadefender to see if either of those tools flags it. If other anti-virus vendors flag it, please take a screenshot of the report and share your zipped output along with the screenshot with us for review.
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