Forum Discussion

MeeraLynn-UK's avatar
MeeraLynn-UK
Community Member
8 months ago
Solved

Anything Articulate is super delayed to respond

As of today, I find RISE360 extremely slow to load and slow to respond to any actions - e.g. typing content, deleting blocks, and adding blocks. Essentially all actions. Using Chrome and have cleared...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    8 months ago

    Hi Everyone!

    I'm happy to share that we just released a new update for Rise 360!

    This update fixes the slowdown issues some of you were experiencing while authoring in Rise. There's nothing to install for web apps. New features and fixes are immediately available!

    However, we are still tracking a separate bug in Rise 360, causing slowdowns for authors typing content into Microlearning courses. If you find you are being affected by this bug, please connect with our team through a support case.

    Please let us know if you have any questions about this update, or the issues you've reported!

EricSantos's avatar
EricSantos
Staff
8 months ago

Hi MeeraLynn-UK,

I'm sorry to hear about your experience with Rise 360 today. I am not able to replicate the slowness on my end.

It's a great idea to open a case as well! I see you've connected with my teammate, Mick, and I encourage you to continue troubleshooting with him until the problem is resolved. Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!