Forum Discussion

MeeraLynn-UK's avatar
MeeraLynn-UK
Community Member
8 months ago
Solved

Anything Articulate is super delayed to respond

As of today, I find RISE360 extremely slow to load and slow to respond to any actions - e.g. typing content, deleting blocks, and adding blocks. Essentially all actions. Using Chrome and have cleared...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    8 months ago

    Hi Everyone!

    I'm happy to share that we just released a new update for Rise 360!

    This update fixes the slowdown issues some of you were experiencing while authoring in Rise. There's nothing to install for web apps. New features and fixes are immediately available!

    However, we are still tracking a separate bug in Rise 360, causing slowdowns for authors typing content into Microlearning courses. If you find you are being affected by this bug, please connect with our team through a support case.

    Please let us know if you have any questions about this update, or the issues you've reported!

MargaretPhel143's avatar
MargaretPhel143
Community Member
8 months ago

I'm experience the same slowness with Rise. Very slow to add content. I'm in Europe. I'll also log a support ticket.

  • EricSantos's avatar
    EricSantos
    Staff
    8 months ago

    Hi MargaretPhel143,

    Thanks for reaching out! Smart call opening a support case.

    I see that you're working with Woojin, and the slowness is only observed in a particular Rise 360 course. I appreciate you sharing the affected Rise course with him.

    You're in good hands working one-on-one with Woojin. Enjoy your weekend ahead.