Forum Discussion
Are fonts embedded?
Hi - we've never had a problem with this before but a client just showed me what some of our slides looked like when the Published course was uploaded into their Skillsoft and the fonts are ALL messed up - Arial has replaced all of the handwritten and more "fun" fonts we used. I've never seen this happen in our LMS or any other clients' so I'm confused and wondering if the problem is on our end or theirs.
To be clear, Storyline DOES/SHOULD embed fonts in published courses?
@Phil, @Ashley - I wonder if there is more to it than that. We always have "embedded" fonts not display correctly regardless of variables/text entry etc.
What we discovered is that it looks like when you embed fonts when you publish, Storyline takes your TTF or whatever, and converts this to its own version of a font. (as a WOFF file)
When the published course is run, if the web server doesnt allow the WOFF file, then the font ends up looking crazy (some characters, some white boxes, etc)
This only happens with HTML5 output.
To get this to display correctly on ours and clients servers, we needed to amend the server security to allow the WOFF exception.
This sorted the issue, but its not ideal going forward as every client will potentially need to do this if we use non-standard fonts.
Maybe someone can shed light if there is a better SOP than this?
