Forum Discussion

TedHildebrandt's avatar
TedHildebrandt
Community Member
14 years ago

Are fonts embedded?

When I would pick a new font for a slide is that font embedded? In other words if I have a special font on my machine and I click on that special font does the user have to have that font on th...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
9 years ago

Hi Jeff,

That definitely shouldn't be happening - so let's figure it out! 

First, do you know if your IE is showing content in compatibility mode or similar?  I ask because we just released an update to Storyline 360 which included a fix where Flash wouldn't play in IE11 when it was in compatibility mode. I also know of another discussion where folks had missing T's and F's in IE11 when it was displayed in compatibility mode.  

So checking that you're using the latest update and not viewing it in compatibility mode is a good place to start! 

If that's still not working, could you share the link to your course or the .story file (even just a few slides)? Then I can test as well in IE11 and try publishing a new version to see if we get any other results. 

  • JeffSwab's avatar
    JeffSwab
    Community Member
    9 years ago

    Ashley,

    Thank you for your response and suggestions. Compatibility Mode doesn't seem to be the issue. I'll look into this a little further this evening and tomorrow, and then I'll provide an update.

    Thanks!

    • JeffSwab's avatar
      JeffSwab
      Community Member
      9 years ago

      Interestingly, the closed captions did not substitute fonts. (Well, they're still sans-serif, but I'm not 100% sure if it's Open Sans or something close. They look fine.)