Forum Discussion
Are fonts embedded?
Hi Julia,
Thanks for describing the issue your customer is experiencing.
We have some documentation here on why learners may be seeing the wrong font. It may be as simple as the server your customer is launching the course on for those users.
Hi Leslie,
Thanks for sharing that documentation. We have control of the server and it's configured properly for the fonts. So unfortunately, it looks like it's an issue specific to their customers' admin-configured Internet Explorer settings, so we have no control and their organizations are strict on security so we can't have them change settings or switch browsers. Our only fix right is to switch all custom fonts to fonts that are included in Windows, although we're still testing that to ensure it will actually work. It's a really disappointing fix.
As a quick fix, I changed all the fonts to standard fonts too.
