Forum Discussion

TedHildebrandt's avatar
TedHildebrandt
Community Member
14 years ago

Are fonts embedded?

When I would pick a new font for a slide is that font embedded? In other words if I have a special font on my machine and I click on that special font does the user have to have that font on th...
storyline 360
HannahMcQueen's avatar
HannahMcQueen
Community Member
8 years ago

Hi Julia,

I'm glad I'm not the only one! On my journey I did find a fix that you may find helpful.

1. Player Type
Check the player type that you've used. Since the latest upgrade we now have the option to use a 'Modern' player and a 'Classic' player. If you have selected 'Modern' your Storyline file will automatically publish in a HTML5 format. This is great for modern browsers but isn't compatible with some server restricted / older browsers, making the fonts appear in serif.

2. 'Classic' player publishing options
If you have the 'Classic' player selected you can choose how your files are published. Your default publishing options will default to 'HTML5 with Flash fall back' I found that changing this to the other way around fixed our font problem.

I hope this helps and happy to be corrected if any staff know otherwise!

JuliaBaker's avatar
JuliaBaker
Community Member
8 years ago

Hi Hannah,

Thanks for sharing your tips!

We've been using the Classic player, so it looks like we're good to go there. I had no idea the Modern player has been having those issues, but that's great to know before we use it.

The problem must have something to do with the lack of Flash. Our customer is under strict restrictions for publishing in HTML5 only since Flash will be gone in 2020 and most browsers are already phasing it out. We're hopeful there will be a fix soon with our Articulate projects that keeps them looking nice without it. We've been seeing a number of features that are reliant on Flash to work properly, and it's making us a bit uneasy... so we're hoping that update comes soon!