Forum Discussion

TedHildebrandt's avatar
TedHildebrandt
Community Member
14 years ago

Are fonts embedded?

When I would pick a new font for a slide is that font embedded? In other words if I have a special font on my machine and I click on that special font does the user have to have that font on th...
storyline 360
ShawnMcCulley-b's avatar
ShawnMcCulley-b
Community Member
8 years ago

Has any solution been found for this issue? We have a client that still uses IE 11 and when they view the prototype of the course we are developing for them, the fonts are being substituted. I was initially using Lato, but switched to Open Sans to see if that would help. It didn't. (See the attached files). Additionally,  the f and sometimes the i are missing. We are exporting to HTML 5 only. We can't expect a large state agency to change or update their systems for one course and they shouldn't have to. Can CSS be used to reference a Web font placed in an external folder similar to what Lectora can do? Any help would be much appreciated. 

Thanks.

-Shawn

Crystal-Horn's avatar
Crystal-Horn
Staff
8 years ago

Hi there, Shawn.  We've prioritized the fix on the authoring side so that course viewers, or their administrators, won't have to make adjustments to the browser settings.  We're still finalizing the details of the solution after getting some feedback from users.  We're making progress, and I hope to be able to share some good news with you as soon as I can!

  • JerryMcCorkle-6's avatar
    JerryMcCorkle-6
    Community Member
    8 years ago

    This was a priority two months ago, but today (December 11, 2018) I had a user unable to see the t's or f's in a course using Lato font, with Modern fonts enabled and in straight HTML5 output published to Articulate 360. Is this likely to be fixed soon? I am running the most current build of Storyline360. (v3.22.17236.0)

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      8 years ago

      Hi there, Jerry.  We haven't released the fix for the published output yet.  Do you know what browser your learner was using to view the course?  We have these solutions here to help in the meantime.  We're here to help further if those settings don't improve the text rendering for your learners.