Forum Discussion

StephenCalhoun's avatar
StephenCalhoun
Community Member
8 years ago

Arrows and Lines Won't Display

In Storyline 360 I have some arrows and lines on my slide, but when I preview or publish they disappear. I created a short recording in Replay to show what's happening. Any ideas with this? No matte...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
8 years ago

Hi all,

I'm truly sorry for the issues you've run into with Update 17. This is not the type of experience we'd ever want you to have.

I know that a number of folks have been able to roll back while our team works on the fix for these issues and continue working on their files, so I appreciate you sharing those directions here, Ivan. I removed them from another post of yours earlier today, but based on the severity of the issue for you all, I've confirmed with our team that we can share those steps and download links publicly. 

We'll be in touch as soon as we have a fix in place for the issues you've run into, and if you'd like to work one-on-one with our Support Engineers to confirm the issue please let me know. I'm happy to start a case for you and connect you with our team.