Forum Discussion
ChuckDusablon
6 years agoCommunity Member
Articulate 360--publishing with video in course--video clarity
Hey all-- I am using Articulate 360 in a short course with an embedded video. The video is about 4 minutes long, mp4 format. I have experimented exporting it with several dimensions/size settings. W...
KatieRiggio
6 years agoStaff
Hello there, Chuck. Thanks for sharing your file for a closer look, and brilliant course!
I published the course to Video with the highest Quality property using Storyline 360, Update 32, where I see the behavior you're describing. I'm so sorry about this!
We have an open issue where a published .MP4 video file may appear blurry when publishing to Video. I'm going to share this experience in the report, so we can keep you posted here with any new information.
In the meantime, I'd like to have our Support Engineers check out your course to see if we can recommend any tailored approaches. You should receive a follow-up email soon!