Forum Discussion
Articulate 360 and Storyline won't open
Through work, I have a license for Articulate 360 and about 2 weeks ago the application stopped opening. I click the app, but nothing happens. When I try to open Storyline 360, I get a message that ...
Hi Vanessa!
So sorry to hear you're having trouble accessing Storyline 360! Thanks for sharing the steps you've tried so far!
I'd like to confirm that the network endpoints are enabled. You may need help from your IT team on this! Please check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's 'allowlist'.
If the issue persists, please connect with our support engineers through a support case. They'd be happy to continue troubleshooting with you!