Forum Discussion
Articulate 360 License Transfer
I need to reassign some Articulate 360 licenses that were either incorrectly assigned or assigned to a now-departed team member. Anyone know how I can do that from the "Manage Team" page as an Admi...
Hi Amaia,
As long as you remain an admin on the team, you'll be able to assign seats to other users. Also, with an Articulate 360 Teams subscription, you can transfer seats to other users when team members leave the company or their roles change. In each 12-month period, you're allowed to transfer seats up to two times the number of seats in your account. For example, if your team has 10 seats, you can make up to 20 transfers per year.
If you have any questions on that please connect with our Customer Care team here or email biz@articulate.com!
Hi Ashley, I quickly wanted to check whether the concept of limited amount of transfers allowed still holds true and depends on the number of seats in our accounts? Thanks
Hello Alexandra!
One of the benefits of an Articulate 360 Teams subscription is that you can reassign seats when team members leave the company or their roles change. However, you can't frequently swap multiple people in and out of the same seat. In each 12-month period, you can transfer seats up to two times the number of seats in your account. For example, if your team has 10 seats, you can make up to 20 transfers per year.
