Forum Discussion
NicoleYoung-890
3 years agoCommunity Member
Articulate 360 SL Audio Recording not working
Hello all, last week, I was able to record audio in project per slide/layer. Today, I need to make a couple adjustments to the audio. However, a couple behaviors are happening:
1. When I record th...
LucianaPiazza
3 years agoStaff
Hi Nicole,
Thanks for reaching out! So sorry to hear you're experiencing these audio issues. Happy to help!
I have a few questions in order to assist you better:
- Are you using a built-in microphone or an external microphone for recording the audio?
- Does the same issue happen when importing your project into a new project?
- Have you attempted to repair Storyline 360? Here are the instructions.
If you are still having trouble, we'd be happy to take a look at your file and troubleshoot with you in this thread or privately in a support case. Whatever you are most comfortable with.
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