Forum Discussion
Articulate Mobile Player (AMP) End Support?
Greetings Ruth:
Thank you for your reply. Yes, I was always puzzled by Articulate's reply regarding the utility of HTML5 when I asked about the disappearance of Flash. It was as if Articulate support didn't quite understand my question. I guess this was a "talking point" to be mentioned (typed) during all AMP/Flash inquiries. Very strange.
Below is the response I received from Articulate support. It seems strange that I've never seen a customer survey regarding the disappearance of offline learning capabilities. It seems to me that Articulate would want to know how their customers feel about this issue.
And I did check out "Disciplemedia." I can't see where any offline learning capability is offered there. I sent an inquiry to their customer support.
Please keep me posted and I'll do the same.
Thank you,
Rod Machado
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Hi Rod,
Thanks for contacting Articulate Support!
I understand that you would like Offline Playback on Mobile Devices since Flash is being discontinued.
We'll end support for the Articulate Mobile Player (AMP) on December 31, 2020. AMP courses rely on Flash output, and since Flash is ending, AMP will no longer be supported.
HTML5 support has matured in all major browsers, making HTML5 the best experience for mobile learners. Because AMP output is the default viewing option for Android devices and iPads, we recommend republishing courses to HTML5 without AMP output by December 31, 2020.
We will be leaving AMP available in the Apple App Store as well as on Google Play. While AMP will be considered an unsupported product, it should function as it does now for the near future and therefore remain usable.
We are actively monitoring requests for the capability to allow learners to access an offline version of a course, so I'll make sure our report is updated with your request.
You may also want to take a look at LMSs that offer an offline player like the SuccessFactors mobile app that has an offline viewing option.
Please let me know if you have other questions!
Hazel Bartolome
Customer Support Engineer
Articulate Support - https://articulate.com/support/
- GaryOvergaard14 years agoCommunity Member
Are you sure about that? I don't see it in the Apple App Store anymore.