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JennieLee-Pace's avatar
JennieLee-Pace
Community Member
20 hours ago

Articulate Replay issue

I'm attempting to record my screen and the mouse actions I take on my screen.  I set Replay to record my full screen. However, when I record my screen as my mouse is clicking on things, my onscreen mouse arrow is offset from the item I'm clicking on. The mouse arrow doesn't appear on the item that I'm clicking on. 

Replay 360

1 Reply

  • KendalRasnake-1's avatar
    KendalRasnake-1
    Community Member
    20 hours ago

    Hi,

    You might be dealing with a difference in the screen resolution (raster) of your monitor and the screen recording resolution in Storyline.

    You may want to compare the screen resolution of the monitor you are recording with the screen recording's resolution in Storyline. For example, you may wish to set the monitor's resolution at 1280 x 720 and then set Storyline's recording resolution to 1280 x 720 as well. If you do a test recording, you might see that the arrow is lining up.

    If this solves your problem, please mark this question as Solved. Otherwise, feel free to ask a follow-up question.