Forum Discussion

DanissaSantos's avatar
DanissaSantos
Community Member
4 years ago

Articulate Review 360 is taking too long to process to publish review chapter course.

Hi E-Learning Heroes, I having an issue where Articulate Review 360 is taking too long to process an Storyline item, a chapter. This hasn't happened to me before. Now it's being going on for an h...
Review 360
LucianaPiazza's avatar
LucianaPiazza
Staff
3 years ago

Hi Brant, 

Thanks for reaching out! I'm so sorry to hear you are experiencing these difficulties when publishing to Review 360. I understand how frustrating this can be.  

Here are a few things to check:

    • Is this happening with every Storyline project or just this one?
    • Do you know your internet speed?
    • Have you tried opening Review 360 in a separate browser?

If you are still having difficulty, we'd be happy to have our Support Engineers take a closer look at your project within a support case. 

BrantForseng-f3's avatar
BrantForseng-f3
Community Member
3 years ago

Hi there:

The issue appears to have been resolved. I deleted the course from the review menu of all my published courses (even though it still said processing) and re-published.

That appears to have fixed things.

Best regards,

Brant

Brant Forseng