Forum Discussion
Articulate Review: "Your computer seems to be offline."
Hello! A colleague of mine is attempting to review a course built with Storyline. Unfortunately, when she adds comments, she keeps getting messages stating "Your computer seems to be offline. We'll ...
Hi there, James! I'm sorry she hit a speed bump with commenting on your course in Articulate Review. It sounds like you're headed in the right direction with thinking about her computer and internet environment.
- What browser is she using, and has she tried another?
- If you have corporate firewalls, could you have your administrators look at this article? It will tell them what needs to be open to access all things Articulate 360.
Let me know what you think, and we'll take some next steps forward!
I believe we have figured out what was causing the issue. My colleague is in Mexico and we are dealing with a Spanish version of course. It seems that whenever she inputs a non-standard character such as "ñ" or "Á", she gets that "Your computer seems to be offline" notification. I tested it on my end and I'm experiencing the exact same issue.
