Forum Discussion
Articulate Rise 360 - editing files
Dear All, I am new to digital content design industry and recently started using Articulate tool. I have some course created by previous developer in Rise 360 ( I can tell by looks and feel of the c...
Hello! This link might help to understand how Rise content is managed between account holders. https://help.rise.com/en/articles/3094142-manage-user-roles-and-permissions
Do you know who your Rise account owner is? Rise subscriptions can have multiple admins but only one owner. The owner is the person who purchased your Rise subscription and the only one who has access to billing management.
They should be able to have an oversight of all of the Admins for the subscription and can access any of the content another team member has created even though they have left the team.
If you previous team members account is still open the content can be transferred over to you.
https://help.rise.com/en/articles/3120707-manage-content-when-users-leave-your-team
thank you, I will check with the team
