Forum Discussion

RekhaMohanty-5c

Community Member

2 months ago

Solved

Articulate Rise 360 Down

HI, Am not able to access the courses....displays the following error. Please help!!

rise 360

PhilMayor
7 months ago
Unfortunately you would have to do this manually.

38 Replies

DirkVanWymeersc
Community Member
2 months ago
Same problem with me.
PlusPortCT
Community Member
2 months ago
same
Katarzynajakiew
Community Member
2 months ago
same
PlusPortCT
Community Member
2 months ago

but different message..
MarianeTremblay
Community Member
2 months ago
Yes, for me too...
LärbyrånDigicy
Community Member
2 months ago
I've got a similar issue. Guessing it's related.
TiaPic
Community Member
2 months ago
Same for us!
MichelleLangbeh
Community Member
2 months ago
My colleague and I are having the same exact issue. Same error message.
sward241
Community Member
2 months ago
me too
DerrickReese
Community Member
2 months ago
Bump...same issue. Impacting my team

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HI, Am not able to access the courses....displays the following error. Please help!!

\n\n

","body@stringLength":"493","rawBody":"

HI, Am not able to access the courses....displays the following error. Please help!!

\n\n

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Please help!! \n \n \n 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Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219605"},"body":"

Same problem with me.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"32","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-03-11T05:43:08.126-07:00","lastPublishTime":"2025-03-11T05:43:08.126-07:00","metrics":{"__typename":"MessageMetrics","views":408},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1219603/message:1219605","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:590131":{"__typename":"User","id":"user:590131","uid":590131,"login":"PlusPortCT","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-11-16T04:07:56.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C582c27a07a01d92a77a9625b"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:590131"},"ModerationData:moderation_data:1219606":{"__typename":"ModerationData","id":"moderation_data:1219606","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1219606":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:590131"},"id":"message:1219606","revisionNum":1,"uid":1219606,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1219603"},"conversation":{"__ref":"Conversation:conversation:1219603"},"subject":"Re: Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219606"},"body":"

same

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"6","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-03-11T05:43:22.253-07:00","lastPublishTime":"2025-03-11T05:43:22.253-07:00","metrics":{"__typename":"MessageMetrics","views":397},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1219603/message:1219606","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:698432":{"__typename":"User","id":"user:698432","uid":698432,"login":"Katarzynajakiew","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-07-10T04:25:02.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5d25cb0c23e0d80d33d94ce1"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:698432"},"ModerationData:moderation_data:1219607":{"__typename":"ModerationData","id":"moderation_data:1219607","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1219607":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:698432"},"id":"message:1219607","revisionNum":1,"uid":1219607,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1219603"},"conversation":{"__ref":"Conversation:conversation:1219603"},"subject":"Re: Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219607"},"body":"

same

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"15","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-03-11T05:43:54.961-07:00","lastPublishTime":"2025-03-11T05:43:54.961-07:00","metrics":{"__typename":"MessageMetrics","views":378},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1219603/message:1219607","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1219608":{"__typename":"ModerationData","id":"moderation_data:1219608","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1219608":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:590131"},"id":"message:1219608","revisionNum":1,"uid":1219608,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1219603"},"conversation":{"__ref":"Conversation:conversation:1219603"},"subject":"Re: Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219608"},"body":"\n

but different message..

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"30","kudosSumWeight":4,"repliesCount":0,"postTime":"2025-03-11T05:44:00.061-07:00","lastPublishTime":"2025-03-11T05:44:00.061-07:00","metrics":{"__typename":"MessageMetrics","views":346},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1219603/message:1219608","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1473164":{"__typename":"User","id":"user:1473164","uid":1473164,"login":"MarianeTremblay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-07-17T01:30:37.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5aa1b636e57e11241931c783"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1473164"},"ModerationData:moderation_data:1219609":{"__typename":"ModerationData","id":"moderation_data:1219609","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1219609":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1473164"},"id":"message:1219609","revisionNum":3,"uid":1219609,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1219603"},"conversation":{"__ref":"Conversation:conversation:1219603"},"subject":"Re: Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219609"},"body":"

Yes, for me too...

\n\n

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"43","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-03-11T05:44:05.120-07:00","lastPublishTime":"2025-03-11T05:45:44.773-07:00","metrics":{"__typename":"MessageMetrics","views":252},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1219603/message:1219609","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1151208":{"__typename":"User","id":"user:1151208","uid":1151208,"login":"LärbyrånDigicy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-03-08T05:22:18.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C58257f7f62b6ce4161a2442f"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1151208"},"ModerationData:moderation_data:1219610":{"__typename":"ModerationData","id":"moderation_data:1219610","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1219610":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1151208"},"id":"message:1219610","revisionNum":2,"uid":1219610,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1219603"},"conversation":{"__ref":"Conversation:conversation:1219603"},"subject":"Re: Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219610"},"body":"

I've got a similar issue. Guessing it's related.

\n\n

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"68","kudosSumWeight":2,"repliesCount":0,"postTime":"2025-03-11T05:45:14.699-07:00","lastPublishTime":"2025-03-11T05:45:29.589-07:00","metrics":{"__typename":"MessageMetrics","views":293},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1219603/message:1219610","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1520976":{"__typename":"User","id":"user:1520976","uid":1520976,"login":"TiaPic","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-11-22T07:19:43.316-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C46c3c29e-cb4b-4ba4-a2fa-6d5ae4da0e57"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1520976"},"ModerationData:moderation_data:1219612":{"__typename":"ModerationData","id":"moderation_data:1219612","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1219612":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1520976"},"id":"message:1219612","revisionNum":1,"uid":1219612,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1219603"},"conversation":{"__ref":"Conversation:conversation:1219603"},"subject":"Re: Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219612"},"body":"

Same for us!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"14","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-03-11T05:46:04.370-07:00","lastPublishTime":"2025-03-11T05:46:04.370-07:00","metrics":{"__typename":"MessageMetrics","views":289},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1219603/message:1219612","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:241394":{"__typename":"User","id":"user:241394","uid":241394,"login":"MichelleLangbeh","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-04-01T11:24:29.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5a314f63d3f45914a0e1cc4f"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:241394"},"ModerationData:moderation_data:1219613":{"__typename":"ModerationData","id":"moderation_data:1219613","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1219613":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:241394"},"id":"message:1219613","revisionNum":1,"uid":1219613,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1219603"},"conversation":{"__ref":"Conversation:conversation:1219603"},"subject":"Re: Articulate Rise 360 Down","moderationData":{"__ref":"ModerationData:moderation_data:1219613"},"body":"

My colleague and I are having the same exact issue. Same error message.

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me too

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Bump...same issue. Impacting my team

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Hello everyone,

I appreciate your patience while the Rise 360 issue is ongoing. I’m happy to confirm that Rise 360 access has been restored and is fully functional. We have updated the status here from Monitoring to Resolved.

Let us know if you still have issues, and we’ll work closely with you.

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