Forum Discussion
Articulate Rise 360 working very slow for me and my colleagues?
Hi Everyone!
I’m happy to share that we just released a new update for Rise 360!
This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!
If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.
If you have questions about this update, or the issue you reported, please connect with our team through a support case.
Thank you!
I feel glad it isn't just me. I can't even get into my courses, and if I can, it is slow as molasses! I've reached out to articulate, only to get a troubleshooting email, I've sent them a screenshare of what I am experiencing. I've tried on different wifi, different computer, different browser. All the same result!
Hi baileywonders!
Sorry to hear you've run into this setback! I completely understand your frustration.
I see that you're deep into the troubleshooting process with my teammate, Mcgem. I also wanted to share, our Rise 360 development team has been informed of this hiccup, and is currently investigating the behavior.
We can continue the conversation through your case to keep all information in one spot.