Forum Discussion

SaumitraMhatre's avatar
SaumitraMhatre
Community Member
7 months ago
Solved

Articulate Rise 360 working very slow for me and my colleagues?

I  am using the latest version of Chrome, but still facing the issues of the lag? Is there any fix available?
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    6 months ago

    Hi Everyone!

    I’m happy to share that we just released a new update for Rise 360!

    This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!

    If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.

    If you have questions about this update, or the issue you reported, please connect with our team through a support case.

    Thank you!

StevenBenassi's avatar
StevenBenassi
Staff
7 months ago

Hi SaumitraMhatre!

Sorry to hear you're also experiencing this issue when authoring in Rise 360!

Our Rise engineers are currently tracking users affected by this behavior, while they work on a fix. I've included your voice in the report! We'll be sure to update this discussion as soon as we have news to share.

I'm sorry if this has been slowing you down!