Forum Discussion
Articulate Rise is down
Hello everyone,
I appreciate your patience while the Rise 360 issue is ongoing. I’m happy to confirm that Rise 360 access has been restored and is fully functional. We have updated the status here from Monitoring to Resolved.
I’m sorry for the trouble this has caused you. Let us know if you still have issues, and we’ll work closely with you.
Hi RiikkaH,
I'm sorry to hear about the trouble publishing your Rise course to Review 360.
To see if I can replicate the issue, I tried to publish a sample Rise course and could do so without errors.
Does the error happen when publishing a new Rise course with a single lesson, or is it only observed in a particular Rise course?
If it happens in all of your Rise courses, and you're already using the latest version of a supported browser, I recommend clearing your browser cookies or cache and seeing if it helps.
If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you.
The error happened when re-publisihing the content for the review. I followed your instructions and clearing the cache helped. Thank you!