Forum Discussion
Articulate Storyline 360 - Record Audio issue
I recently purchased Articulate 360. I am on Win 7. I am on IE11. I have converted a Storyline 2 course to a Storyline 360 course and now am updating the course content. When I attempt to insert...
Good Afternoon, I realise this is an old thread but I was just wondering if there was a resolution? I am experiencing the same thing, when I click to record it stops on 1 second then freezes , but only in Storyline and works okay in Rise. I am using Windows 11. Any help is gratefully appreciated.
Hello EmilyGibson-7d7! Thank you for these details! Since it is only happening in Storyline 360, it makes me believe that maybe the project is saved to a shared drive like One Drive or Dropbox. This can sometimes cause erratic behavior like freezing or crashing. Can you save your project to your hard drive (typically C: drive) and then record audio? If that doesn't do the trick, can you share your .story file with us so we can test the course on our end? You can either share it in this discussion or privately in a support case.
