Forum Discussion
AlyssaWhale-ce8
5 years agoCommunity Member
Articulate Storyline Blocks in Rise 360 not automatically playing when there is audio
Hi there
Please can you assist or provide some guidance as to why this black play screen displays when adding an Articulate Storyline block into Rise 360?
The only difference I have notic...
LynLucovsky
4 years agoCommunity Member
Reposting to ask about this issue again. Inserting a blank slide with a jump trigger to the next slide fixes the black screen that shows as a placeholder in Rise, but it also then doesn't autoplay the audio (no video, just audio) that should start as soon as that (previously first) slide launches in Rise. The audio will play if the screen is clicked (as if I'm clicking to play a video) but I need the audio to start without any additional clicking. I even added a trigger to play audio when timeline starts but no luck. Any advice how to fix this so audio autoplays on launch?
Renz_Sevilla
4 years agoStaff
Hi Lyn! Thanks for reaching out! Looks like you're working on this in a private case with us. We'll continue assisting you from there!