Forum Discussion
Articulate Storyline Error Report
Hi Team,
While creating the "New Project" in storyline, am getting the "Articulate Storyline Error Report" popup is appearing. Its remain for the other worked file also. Have attached the screensh...
I'm getting the same thing on one module I'm trying to publish in Storyline 360. Not long ago, I didn't have this issue. I did however, update Storyline a couple of hours ago, when a new update was pushed out when I logged in. Haven't had this error message in a long time.
Just in case, I've cleared cookies and cache from the browser and I am trying to publish this to a personal drive and I've tried on the secured, shared drive that we store all of our online content.
if the error message appears - please click on the blue text button "information", then a second window will open with more informations
just copy the text from the second window and post it here
Hello Jerusha!
Thanks for sharing a screenshot with us! Are you finding this happens with every project or just a specific one?
If it's a specific one, do you mind sharing the .story file with us in this discussion or privately in a support case? If it is every project, then you might consider these steps, Storyline 360: How to Fix Unexpected or Erratic Behavior, to get Storyline 360 back up and running.
Please keep us updated!
