Articulate Storyline Error Report
Hi Team,
While creating the "New Project" in storyline, am getting the "Articulate Storyline Error Report" popup is appearing. Its remain for the other worked file also. Have attached the screensh...
Forum Discussion
Hi Rajesh!
I’d be happy to help you troubleshoot this! I just had some follow-up questions:
- Are you working/saving locally? We always recommend creating, editing, and publishing your work to your local drive and folders. If your network folders do not have enough space you may get this error.
- You mentioned this is happening with other files you’ve authored as well? If it's all Storyline files, a simple repair usually fixes the issue.
- Are you using the latest version of Storyline 360? Currently, we're on build 3.73.30119.0.
If you’d like to get in touch with our support engineers to investigate what's happening, you can connect with them here. They will work with you one-on-one to get more information on your specific set-up and nail down the cause of the issue!
Hi Steven,
Thanks for the response.
1. Yeah am working on the local drive. Here I cant able to create the New file, once I click the New Project option in landing page, it throughs the error.
2. I tried to repair & also uninstall and reinstall the Articulate 360. It remains same :(
3. I have used Version 3.73.30180.0 their got the issue first then downgrade to 3.73.30119.0 but still issue remains same. Attached screenshot for reference.
Thanks
Rajesh
