Forum Discussion
Audio and Captions suddenly stopped working
Is anyone else having issues while publishing storyline where audio and captions just stopped working?
3 Replies
Hi, BeckyNield!
I see you've connected with my teammate, Lianne, in a support case. That was a great call! We can continue the troubleshooting there.
Actually, that was for a different issue. I'm still having this issue. I'll submit a case.
Hi BeckyNield​!
Thanks for following up!
The case that Kelly referred to is related to Closed Captions not displaying when publishing a Storyline course. My colleague Lianne is handling that case, and replied to your e-mail requesting a copy of the .story file you've been working with.
If you're still having trouble, feel free to reconnect with Lianne through your case!
