Forum Discussion

JeremyWhite's avatar
JeremyWhite
Community Member
12 years ago

Audio and Video out of sync when using Seekbar

I have a number of different courses where I have recorded video using Storyline. I have then exported the video, converted it to an audio file, edited the audio with Audacity, and then inserted th...
storyline 360
CDev's avatar
CDev
Community Member
5 months ago

Hello. I am here in 2025 experiencing this same issue. All seems to work fine in storyline preview, but when I upload to review or to an LMS (I have tried multiple) then intermittently the use of the seekbar causes animations and audio to go out of sync. I find the intermittent nature of this very odd. I have had to tell my users to refresh their browser if it happens because it is so inconsistent. 

 

Is anyone experiencing this in 2025? 

Jean-Guy-Boulay's avatar
Jean-Guy-Boulay
Community Member
5 months ago

Save you from searching. https://community.articulate.com/discussions/discuss/audio-and-video-out-of-sync-when-using-seekbar/559211/replies/559338

  • CDev's avatar
    CDev
    Community Member
    5 months ago

    Thank you for the link Jean. However, I don't think this solves my issue. My audio is AI text to speech and the visuals are images/graphics that are animated. All embedded in timeline. Hopefully someone can explain this particular issue, especially as it occurs so intermittently. 

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      5 months ago

      Hello CDev, 

      So sorry to hear you're running into this behavior! I've opened a support case on your behalf so we can take a closer look at your project file. We'll be in touch shortly via email to continue troubleshooting.