Forum Discussion
CarrieWelty
2 years agoCommunity Member
Audio begins part of the way through
Hello, I've had a couple folks testing my course in Review360 and in an LMS and on 9 different slides (using both those review methods) the audio starts part of the way through where it's supposed t...
StevenBenassi
2 years agoStaff
Hi Carrie!
It sounds like some of the learners viewing your Storyline 360 course were experiencing issues with audio playback. I'd be happy to help!
I just had a follow-up question first:
- Are the affected course viewers using a different browser than those who are able to view the course without an issue?
Also, if you would be willing to share the project file here in the discussion or privately through a support case I'd be happy to test it out on my end to see if I can reproduce the same behavior. We'll delete it from our system once troubleshooting is complete!
Looking forward to hearing from you!