Audio clips (narrations) are playing on the wrong slide(s)

Sorry for the issues, Kathy. If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.

Thanks!  

This is happening to me as well... What gives? Any solution? I have had this happen to a few different projects. 

Hi, Madison -- As this thread is a bit older, I think it might be best if we can take a look at your source file or .story itself to see if we are able to reproduce the error you are seeing. 

I also wanted to add that you might find it helpful to take a look at the troubleshooting steps listed here to see if you find improvement, and also the repair steps in #2. Please let us know if that helps!

Unfortunately, yet fortunately, I was able to fix the files. So although my project is okay, I can't reproduce the issue right now. 

What I had to do was: Open each audio file that was having an error in the published file, using the audio editor. It would oddly play incorrectly when playing from the main timeline, but would play correct in the audio editor. So I would open each file, then do nothing but save and close the editor. 

Weirdly enough, this seemed to fix the slides that I was having issues on... which was about 5 out of 40 screens. 

Thanks, Madison, for sharing the workaround you discovered, as it may help others in the future who come to this thread seeking assistance. If you find you need more help, please go ahead and share your file! 

I'm having the same problem. Except the audio file disappeared from the slide where it belongs and is mysteriously playing on a different slide over the audio that belongs there. I tried opening the audio file and saving, and that didn't work. Any new info since this original post?

Update - the ghost audio somehow got into the slide master. But was only playing on one slide.

Interesting find, Stephanie! So after removing the audio from the slide master, is everything working correctly now?

I'm having this same, quite unexpected problem.  In Preview and Published output, audio from other slides are playing on a slide yet the audio on the timeline is correct. Come on!  Who needs this problem at a late hour on the eve of a deadline?  Sorry for getting fired up but this problem was reported 5 years ago and reported again 2 years go. Why hasn't this bug been fixed?

Oh no, so sorry that's happening! I know you're working on a deadline, so I want to help you get this sorted out as soon as possible. 

Can you share your .story project file with me? Even a few sample slides will do. Also, let me know what version of Storyline you used to build the file. Thanks!