Forum Discussion

KathyFitzgerald's avatar
KathyFitzgerald
Community Member
13 years ago

Audio clips (narrations) are playing on the wrong slide(s)

I've been working with this project for a while, now all of a sudden my narrations are mixed up on several slides.  They are correct in the timeline but I guess Storyline is disregarding the timelin...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
8 years ago

Hi Bill and welcome to E-Learning Heroes :)

Thanks for reaching out and describing what you are experiencing.

We've had some recent releases that addressed some issues with videos playing when they should not be.

Curious if you are using the latest update to Storyline 360?  We are currently on Update 18.

If so, and you're still experiencing an issue, please feel free to share the .story file so that we can take a look.

We'd be glad to help you out.

BillSimpson-818's avatar
BillSimpson-818
Community Member
8 years ago

Hi Leslie,

The version is 3.17.16117.0. I will have to put an IT ticket in to update my computer as it is locked down and I do not have the rights to update. I will recheck after I am updated and get back to you if I still have a problem.

Thanks for the quick response.

Regards,

Bill Simpson
Technical Training Specialist - Labs
CSA Group

13799 Commerce Parkway,
Richmond BC V6V 2N9

T 604 244 6628
C 604 366 9429
F 604 244 6600
Bill.simpson@csagroup.org
www.csagroup.org

[CSA