Forum Discussion

KathyFitzgerald's avatar
KathyFitzgerald
Community Member
13 years ago

Audio clips (narrations) are playing on the wrong slide(s)

I've been working with this project for a while, now all of a sudden my narrations are mixed up on several slides.  They are correct in the timeline but I guess Storyline is disregarding the timelin...
storyline 360
ErikHerman's avatar
ErikHerman
Community Member
7 years ago

Thank you Kenneth for the only actionable feedback to this issue, importing seems to have worked for me (as the other "fixes" did not).

 

 

Crystal-Horn's avatar
Crystal-Horn
Staff
7 years ago

Hi there, Erik.  I'd be happy to work closely with you to find out why your audio is not playing where it should.  Let me grab the following information from you:

  • Can you confirm what version of Storyline you’re using?  Go to Help > About Storyline.  I can let you know if we've released an update for your version of Storyline that has addressed incorrect audio.
  • Are you working from and saving to your local C: drive?  Using network/shared drives contributed to this issue for some of the people in this discussion.
  • Can you share your .story file?  That way, I can test your setup and see if we need to take action on a new bug.  Just attach it here in the thread, or send it to me privately.

Thanks for reaching out!