Forum Discussion
Audio clips (narrations) are playing on the wrong slide(s)
I am experiencing this problem too, in 2020. So, still an issue. Running v3.42.22792.0
I am finding that if I re-publish my audio file and re-add it to storyline then it corrects and plays the file it is supposed to, and then I have to re-do the closed captioning. This is a huge pain as it's happening on a very large project in which I am already past deadline. :(
I cannot share some of my file as it contains screenshots of material I am not allowed to share.
- LaurenDuvall5 years agoStaff
Hi Nicole!
So sorry for the frustration this must be causing! I've started a case on your behalf with our Support Engineers so we can see what the reason for this snag is. I understand that you can't share your file, which I completely understand, and so do our Support Engineers. They'll still be able to assist!
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