Forum Discussion
cassandramiller
4 years agoCommunity Member
Audio cuts out when using Edge and Chrome - Storyline 360
Hello,
When viewing my published Storyline 360 course from our LMS, one of the audio files stop playing about 2/3 the way through. This was occurring with Edge and Chrome, but it played as expect...
LaurenConnelly
4 years agoStaff
Hello cassandra!
We're happy to help figure out why the audio is stopping! It would be best for our team to look at your course to see where the glitch might be. If you're comfortable sharing your project publicly, then you can attach it to this discussion. You can submit a support case to share it privately with us.
I'm eager to see what the fix is!
- cassandramiller4 years agoCommunity Member
Hi Lauren,
Thanks for the reply! I will submit a ticket because I'd like to share privately.
Much appreciated.
Cassandra