Forum Discussion
Audio cuts out when using Edge and Chrome - Storyline 360
Hello,
When viewing my published Storyline 360 course from our LMS, one of the audio files stop playing about 2/3 the way through. This was occurring with Edge and Chrome, but it played as expect...
Hello Lauren,
I tested the course in SCORM cloud in IE, Chrome and Edge browsers. The course worked as expected in IE however, I experienced the audio chopping off issue in Chrome and Edge. All three browsers are up to date.
I also noted that the CC button disappeared when I relaunched the course in SCORM Cloud. It reappeared when I went to the previous slide and then clicked the Next button to come back to the slide from where I resumed the course. This issue is consistent throughout all three browsers.
I appreciate you sharing these details from your testing, Linah! We'll want to take a look at your course to see if this should be logged as a bug and reported to our team of Engineers. Can you upload the .story file privately to us in a support case?
