Forum Discussion
ElisiaStewart
10 years agoCommunity Member
Audio Cutting Off
I am having a very frustrating audio issue in Storyline 2. I will have a presentation with audio narration (.wav files) on each slide. When I preview or publish the presentation, at least one audio ...
LeslieMcKerchie
9 years agoStaff
Hi Tamara!
As far as audio mp3 is a supported format to import into Storyline 2. If you are having difficulty, you could certainly match the recommendations above in case it were a format/codec error.
If you are continuing to have difficulty, I invite you to share with our support engineers here.
- TamaraTarasova9 years agoCommunity Member
Thank you, Leslie! Am I getting you right that for the next project it might be worth saving the file in the WAV format rather than MP3?
- AshleyT-Pollard9 years agoStaff
HI Tamara,
It's worth a try - just based on not knowing what codecs or other elements are a part of your current MP3. Also we'd be happy to take a look at it privately by sharing it with our Support Engineers using the link that Leslie mentioned above.