Forum Discussion
Audio Cutting Off
I am having a very frustrating audio issue in Storyline 2. I will have a presentation with audio narration (.wav files) on each slide. When I preview or publish the presentation, at least one audio ...
Just curious, does anyone have an example .story of this issue they could share?
Based on learning recently from another unrelated support case (#00880724) that when you save the audio in the SL2 editor, it re-encodes the file into your selected publish output settings, this might support the possibility that this "cutting out" issue is related to an unsupported audio type or resolution since "save and close" is fixing it.
Joseph,
Thanks for jumping in. Sorry, I can not provide the file for the understandable reasons but I wanted to clarify - are you saying that opening and resaving the audio on SL might help clearing the bug? I did all of the editing outside of the SL so never opened the editor. On the contrary, when I was narrating the file inside the SL - I never encountered this issue. If that is the case - this advice is golden! Thank you!
Hi Tamara,
The opening and saving audio trick seems to be something that worked for the original poster - I haven't had an opportunity to reproduce this issue myself just yet, but I think it'd be worth a shot!
Do you know what the audio file type and resolution is for the ones you are editing outside of SL and importing?
