Forum Discussion
JulieHamrick-fe
10 months agoCommunity Member
Audio Delay When Published But Not When Previewed
I have a slide with audio that should begin playing when the timeline on the slide begins. When I preview the slide, it works as it should. When I publish the course, the audio is delayed by 10-15 s...
StaceyKuehn-eb0
Community Member
Same issue here! Only on my intro slide though. It works in preview, but delayed in Scorm Cloud and in our LMS. I have tried deleting and re-entering audio, creating a trigger to start audio when timeline begins, exporting the text to speech and uploading it as an audio file, putting in a slide prior that auto advances to give it a moment. Nothing works.
LucianaPiazza
25 days agoStaff
Hi StaceyKuehn-eb0,
Thanks so much for reaching out about the audio delay. Sorry to hear you're experiencing that!
I see that you've opened a support case and you're working with our colleague Robert. You're in excellent hands!
We'll continue the conversation over in your case.
Have a wonderful start to your week!